{"id":3532,"date":"2019-09-04T02:09:58","date_gmt":"2019-09-04T02:09:58","guid":{"rendered":"https:\/\/selectednews.info\/mx\/pese-a-fallas-en-servicios-bancarios-usuarios-no-presentan-quejas-condusef\/"},"modified":"2019-09-04T02:10:00","modified_gmt":"2019-09-04T02:10:00","slug":"pese-a-fallas-en-servicios-bancarios-usuarios-no-presentan-quejas-condusef","status":"publish","type":"post","link":"https:\/\/selectednews.info\/mx\/pese-a-fallas-en-servicios-bancarios-usuarios-no-presentan-quejas-condusef\/","title":{"rendered":"Pese a fallas en servicios bancarios, usuarios no presentan quejas: Condusef"},"content":{"rendered":"<p> [ad_1]<br \/>\n<\/p>\n<div>\n<p>Las <strong>fallas <\/strong>recurrentes que se han presentado en <strong>servicios bancarios <\/strong>han sido molestia para los <strong>usuarios <\/strong>sin que presenten quejas por <strong>mal<\/strong> <strong>servicio<\/strong>, dijo el presidente de la Comisi\u00f3n Nacional para la Protecci\u00f3n y Defensa de los Usuarios de los Servicios Financieros (<strong>Condusef<\/strong>), <strong>\u00d3scar Rosado<\/strong>.<\/p>\n<p>&#8220;Lo que sucede es que en la pr\u00e1ctica es que al haber estos problemas no hay <strong>conectividad <\/strong>y no se pueden hacer las transacciones. La l\u00f3gica de la queja de los <strong>usuarios <\/strong>tienen que ver cuando s\u00ed hay <strong>conectividad <\/strong>y por alguna raz\u00f3n algo sucede, algo incorrecto por parte de un movimiento o alguien hace algo indebido, pero para ello debe haber <strong>conexi\u00f3n<\/strong>&#8220;, dijo el funcionario.<\/p>\n<p>Entrevistado despu\u00e9s de participar en el doceavo congreso internacional de la <strong>Asociaci\u00f3n Mexicana de Agentes de Seguros y Fianzas<\/strong>, Rosado explic\u00f3 que ni en la falla de <strong>Prosa <\/strong>del pasado 10 de agosto, que afect\u00f3 operaciones con tarjetas de de\u0301bito y cr\u00e9dito a milllones de clientes en el pa\u00eds, as\u00ed como errores en aplicaciones de firmas como <strong>Banorte, BBVA o Citibanamex,<\/strong> han modificado la din\u00e1mica de quejas del organismo en las \u00faltimas semanas.<\/p>\n<p>&#8220;Si se apaga la luz, pues no hay <strong>transacci\u00f3n <\/strong>y al no haber disminuyen las quejas que puedan haber con <strong>cuestiones monetarias<\/strong>. Ah\u00ed lo que hay es molestia de los usuarios, que es diferente pero no se han reflejado en quejas puntuales&#8221;, reiter\u00f3.<br \/>vcr<br \/>\u00a0<\/p>\n<\/div>\n<p>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/www.eluniversal.com.mx\/cartera\/economia\/pese-fallas-en-servicios-bancarios-usuarios-no-presentan-quejas-condusef\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[ad_1] Las fallas recurrentes que se han presentado en servicios bancarios han sido molestia para los usuarios sin que presenten quejas por mal servicio, dijo el presidente de la Comisi\u00f3n Nacional para la Protecci\u00f3n y Defensa de los Usuarios de los Servicios Financieros (Condusef), \u00d3scar Rosado. &#8220;Lo que sucede es que en la pr\u00e1ctica es [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-de-negocios"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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