{"id":2206,"date":"2019-07-01T04:39:09","date_gmt":"2019-07-01T01:39:09","guid":{"rendered":"https:\/\/selectednews.info\/vi\/cach-lam-viec-voi-nguoi-luon-nghi-rang-ho-dung\/"},"modified":"2019-07-01T04:39:11","modified_gmt":"2019-07-01T01:39:11","slug":"cach-lam-viec-voi-nguoi-luon-nghi-rang-ho-dung","status":"publish","type":"post","link":"https:\/\/selectednews.info\/vi\/cach-lam-viec-voi-nguoi-luon-nghi-rang-ho-dung\/","title":{"rendered":"C\u00e1ch l\u00e0m vi\u1ec7c v\u1edbi ng\u01b0\u1eddi lu\u00f4n ngh\u0129 r\u1eb1ng h\u1ecd \u0111\u00fang"},"content":{"rendered":"

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\n\t\t\t\tV\u1eabn c\u00f3 c\u00e1ch \u0111\u1ec3 h\u1ee3p t\u00e1c trong c\u00f4ng vi\u1ec7c v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea3o th\u1ee7 theo ki\u1ec3u lu\u00f4n cho b\u1ea3n th\u00e2n h\u1ecd l\u00e0 \u0111\u00fang.\t\t\t<\/p>\n

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\n\tM\u1ed9t c\u00e2u chuy\u1ec7n c\u00f3 th\u1eadt \u0111\u01b0\u1ee3c chuy\u00ean gia chia s\u1ebb tr\u00ean Harvard Business Review <\/em>nh\u01b0 sau. V\u1ecb tr\u01b0\u1edfng chi nh\u00e1nh tr\u1ecb gi\u00e1 350 tri\u1ec7u USD c\u1ee7a m\u1ed9t doanh nghi\u1ec7p g\u1ea7n \u0111\u00e2y t\u00ecm \u1ee9ng vi\u00ean cho v\u1ecb tr\u1ecb ph\u00f3 ph\u00f2ng ph\u00e2n t\u00edch. Tuy nhi\u00ean, tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1 ki\u00ean quy\u1ebft r\u1eb1ng \u00f4ng \u0111\u1ec1 c\u1eed sai ng\u01b0\u1eddi.<\/p>\n

\n\tC\u00f4 tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1 n\u00f3i \u1ee9ng vi\u00ean \u0111\u00f3 kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c ph\u01b0\u01a1ng di\u1ec7n “linh \u0111\u1ed9ng” trong tuy\u1ec3n d\u1ee5ng, m\u00e0 \u0111\u1ed1i v\u1edbi c\u00f4, \u0111\u00e2y l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00e0m h\u1ecfng vi\u1ec7c. V\u1ecb tr\u01b0\u1edfng chi nh\u00e1nh l\u1ea1i c\u1ea3m th\u1ea5y d\u00f9 \u1ee9ng vi\u00ean n\u00e0y kh\u00f4ng ho\u00e0n h\u1ea3o nh\u01b0ng l\u00e0 ng\u01b0\u1eddi t\u1ed1t nh\u1ea5t trong s\u1ed1 40 ng\u01b0\u1eddi h\u1ecd \u0111\u00e3 ph\u1ecfng v\u1ea5n, v\u00e0 \u00f4ng ch\u1ea5p nh\u1eadn.<\/p>\n

\n\tSau nhi\u1ec1u v\u00f2ng th\u1ea3o lu\u1eadn, tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1 tuy\u00ean b\u1ed1: “\u00d4ng \u0111\u01b0a t\u00f4i l\u00ean l\u00e0m tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1, v\u00e0 n\u1ebfu nh\u01b0 \u00f4ng kh\u00f4ng nghe l\u1eddi khuy\u00ean c\u1ee7a t\u00f4i th\u00ec sao l\u1ea1i giao cho t\u00f4i vi\u1ec7c n\u00e0y?”. V\u1ecb tr\u01b0\u1edfng ph\u00f2ng r\u01a1i v\u00e0o\u00a0t\u00ecnh th\u1ebf ti\u1ebfn tho\u00e1i l\u01b0\u1ee1ng nan. N\u1ebfu kh\u00f4ng nghe l\u1eddi khuy\u00ean, c\u00f4 tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1 s\u1ebd c\u1ea3m th\u1ea5y b\u1ecb b\u1ecf r\u01a1i. C\u00f2n n\u1ebfu nghe theo th\u00ec s\u1ebd c\u1ee7ng c\u1ed1 th\u00eam h\u00e0nh vi gia t\u0103ng t\u00ednh “lu\u00f4n cho m\u00ecnh \u0111\u00fang” c\u1ee7a c\u1ea5p d\u01b0\u1edbi.<\/p>\n\n\n\n\n
\n\t\t\t\t<\/td>\n<\/tr>\n
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\n\t\t\t\t\tV\u1eabn c\u00f3 c\u00e1ch \u0111\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi ng\u01b0\u1eddi ngh\u0129 h\u1ecd lu\u00f4n lu\u00f4n \u0111\u00fang. \u1ea2nh minh h\u1ecda: Pixabay<\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\n\tT\u00ecnh hu\u1ed1ng trong c\u00e2u chuy\u1ec7n tr\u00ean kh\u00f4ng hi\u1ebfm. Nhi\u1ec1u ng\u01b0\u1eddi m\u1eafc ch\u1ee9ng “lu\u00f4n cho m\u00ecnh \u0111\u00fang” hay qu\u00e1 b\u1ea3o th\u1ee7. Sau \u0111\u00e2y l\u00e0 3 c\u00e1ch gi\u00fap ch\u00ednh b\u1ea3n th\u00e2n h\u1ecd v\u00e0 ng\u01b0\u1eddi c\u00f9ng l\u00e0m vi\u1ec7c ngh\u0129 tho\u00e1ng h\u01a1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 trong th\u1ea3o lu\u1eadn.<\/p>\n

\n\tTr\u00e1nh xa ngu\u1ed3n c\u01a1n s\u1ef1 b\u1ea3o th\u1ee7<\/strong><\/p>\n

\n\tNh\u1eefng \u0111\u1ecbnh ki\u1ebfn d\u1ef1a v\u00e0o kinh nghi\u1ec7m s\u1eb5n c\u00f3 \u0111\u1ebfn t\u1eeb nhi\u1ec1u h\u00ecnh th\u1ee9c v\u00e0 th\u01b0\u1eddng tr\u1edf th\u00e0nh n\u1ec1n t\u1ea3ng cho nh\u1eefng quan \u0111i\u1ec3m b\u1ea3o th\u1ee7. Trong t\u00ecnh hu\u1ed1ng c\u00f4 tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1, c\u00f4 qu\u00e1 t\u1ef1 tin b\u1edfi \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh t\u00edch trong vi\u1ec7c \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh tuy\u1ec3n d\u1ee5ng tuy\u1ec7t v\u1eddi tr\u01b0\u1edbc \u0111\u00e2y. S\u1ef1 t\u1ef1 tin c\u1ee7a c\u00f4 kh\u00f4ng ph\u1ea3i t\u1eeb t\u00e2m l\u00fd ph\u00f2ng v\u1ec7 hay th\u1ec3 hi\u1ec7n, m\u00e0 t\u1eeb mong mu\u1ed1n l\u1eb7p l\u1ea1i th\u00e0nh c\u00f4ng trong qu\u00e1 kh\u1ee9.<\/p>\n

\n\tDo \u0111\u00f3, khi trao \u0111\u1ed5i v\u1edbi ng\u01b0\u1eddi “lu\u00f4n cho m\u00ecnh \u0111\u00fang”, quan tr\u1ecdng l\u00e0 ph\u1ea3i nh\u1eadn ra \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi thi\u00ean ki\u1ebfn n\u00e0o. S\u1ef1 b\u1ea3o th\u1ee7 lu\u00f4n b\u1eaft ngu\u1ed3n t\u1eeb ni\u1ec1m tin s\u00e2u s\u1eafc, nh\u01b0ng th\u01b0\u1eddng l\u00e0 v\u00f4 th\u1ee9c.<\/p>\n

\n\tL\u01b0u \u00fd, n\u00ean ch\u1ed1ng l\u1ea1i c\u00e1m d\u1ed7 quy\u1ebft t\u00e2m gi\u00e0nh ph\u1ea7n th\u1eafng khi tranh lu\u1eadn tay \u0111\u00f4i, m\u00e0 ph\u1ea3i l\u00e0m d\u1ecbu \u0111i t\u00ecnh hu\u1ed1ng \u0111ang x\u1ea3y ra. Cho d\u00f9 quan \u0111i\u1ec3m c\u1ee7a h\u1ecd c\u00f3 k\u1ef3 qu\u1eb7c \u0111\u1ebfn \u0111\u00e2u, h\u00e3y ti\u1ebfp t\u1ee5c th\u1ea3o lu\u1eadn nh\u01b0 th\u1ec3 c\u00f3 v\u00e0i \u0111i\u1ec1u h\u1ee3p l\u00fd. N\u1ebfu nh\u01b0 s\u1ef1 b\u1ea3o th\u1ee7 c\u1ee7a h\u1ecd theo m\u1ed9t khu\u00f4n m\u1eabu, \u0111\u1eebng c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft trong cu\u1ed9c tranh lu\u1eadn v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3. H\u00e3y tr\u00f2 chuy\u1ec7n ri\u00eang v\u1ec1 t\u00ednh b\u1ea3o th\u1ee7 c\u1ee7a h\u1ecd.<\/p>\n

\n\tB\u1ea1n c\u00f3 th\u1ec3 n\u00f3i \u0111i\u1ec1u g\u00ec \u0111\u00f3 nh\u01b0, “B\u1ea5t c\u1ee9 khi n\u00e0o ch\u00fang ta c\u1ea7n ph\u1ea3i xem x\u00e9t m\u1ecdi kh\u00eda c\u1ea1nh kh\u00e1c nhau c\u1ee7a m\u1ed9t v\u1ea5n \u0111\u1ec1, t\u00f4i l\u1ea1i c\u1ea3m th\u1ea5y nh\u01b0 th\u1ec3 b\u1ea1n kh\u0103ng kh\u0103ng quan \u0111i\u1ec3m m\u00ecnh m\u1ed9t c\u00e1ch qu\u00e1 m\u1ee9c \u0111\u1ebfn n\u1ed7i t\u00f4i mu\u1ed1n k\u1ebft th\u00fac ho\u1eb7c g\u1ea1t b\u1ecf s\u1ef1 t\u1ef1 tin c\u1ee7a b\u1ea1n”.<\/p>\n

\n\tTr\u00e1nh c\u01a1 ch\u1ebf khuy\u1ebfn kh\u00edch b\u1ea3o th\u1ee7<\/strong><\/p>\n

\n\tB\u1ea3o th\u1ee7 kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ea5n \u0111\u1ec1 c\u00e1 nh\u00e2n. C\u00e1c nh\u00e0 t\u00e2m l\u00fd h\u1ecdc th\u01b0\u1eddng d\u00f9ng l\u00fd thuy\u1ebft v\u1ec1 PIE (Person In Environment: C\u00e1 nh\u00e2n \u1edf trong m\u00f4i tr\u01b0\u1eddng) nh\u1eb1m l\u00fd gi\u1ea3i t\u00e1c \u0111\u1ed9ng c\u1ee7a m\u00f4i tr\u01b0\u1eddng \u0111\u1ebfn t\u00e2m l\u00fd c\u1ee7a c\u00e1c tranh \u0111\u1ea5u x\u00e3 h\u1ed9i.<\/p>\n

\n\tN\u1ec1n v\u0103n h\u00f3a c\u1ee7a b\u1ea1n c\u00f3 coi tr\u1ecdng s\u1ef1 quy\u1ebft \u0111o\u00e1n kh\u00f4ng? T\u00ednh qu\u1ea3 quy\u1ebft c\u00f3 \u0111\u01b0\u1ee3c xem l\u00e0 t\u00ednh ganh \u0111ua kh\u00f4ng? C\u00f3 ph\u1ea3i m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y n\u1ebfu nh\u01b0 kh\u00f4ng ki\u00ean \u0111\u1ecbnh v\u1ec1 quan \u0111i\u1ec3m h\u1ecd s\u1ebd b\u1ecb coi l\u00e0 y\u1ebfu k\u00e9m kh\u00f4ng?<\/p>\n

\n\tTrong m\u1ed9t v\u00e0i t\u00ecnh hu\u1ed1ng, nh\u01b0 c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn xoay quanh vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, l\u1eadp ng\u00e2n s\u00e1ch, qu\u1ea3n l\u00fd t\u00e0i n\u0103ng, n\u01a1i m\u1ecdi ng\u01b0\u1eddi nh\u1eadn th\u1ea5y c\u00f3 nhi\u1ec1u r\u1ee7i ro th\u00ec nhu c\u1ea7u th\u1ec3 hi\u1ec7n s\u1ef1 ki\u00ean \u0111\u1ecbnh tr\u1edf th\u00e0nh v\u1ea5n \u0111\u1ec1 s\u1ed1ng c\u00f2n.<\/p>\n

\n\tNghi\u00ean c\u1ee9u v\u1ec1 nh\u1eefng n\u01a1i l\u00e0m vi\u1ec7c c\u00f3 t\u00ednh c\u1ea1nh tranh cho th\u1ea5y khi m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y lo l\u1eafng v\u1ec1 c\u00e1c ti\u1ebfn tr\u00ecnh mang t\u00ednh c\u1ea1nh tranh, h\u1ecd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng h\u00e0nh x\u1eed v\u00f4 l\u00fd, bao g\u1ed3m nh\u1eefng l\u1eadp lu\u1eadn \u0111\u01b0\u1ee3c th\u00eam th\u1eaft nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 nh\u01b0 \u00fd b\u1ea3n th\u00e2n.<\/p>\n

\n\t\u0110\u1ec3 tr\u00e1nh th\u1ec3 ch\u1ebf h\u00f3a s\u1ef1 b\u1ea3o th\u1ee7, h\u00e3y y\u00eau c\u1ea7u m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u00f5 \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m c\u00e1c v\u1ea5n \u0111\u1ec1 khi \u0111\u1ebfn h\u1ecdp. Bi\u1ebfn \u0111i\u1ec1u n\u00e0y th\u00e0nh th\u00f3i quen nh\u1eb1m gi\u00fap m\u1ecdi ng\u01b0\u1eddi c\u00e2n nh\u1eafc \u0111\u1ebfn nh\u1eefng quan \u0111i\u1ec3m kh\u00e1c nhau khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. Nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0y l\u00e0m b\u00ecnh th\u01b0\u1eddng l\u1ea1i nhu c\u1ea7u c\u1ee7a m\u1ecdi ng\u01b0\u1eddi, c\u00e2n b\u1eb1ng l\u1ea1i s\u1ef1 t\u1ef1 tin v\u00e0 b\u1edbt s\u1ef1 \u0111\u1ed9c \u0111o\u00e1n.<\/p>\n

\n\tH\u1ecdc c\u00e1ch l\u1eafng nghe v\u00e0 ti\u1ebft ch\u1ebf<\/strong><\/p>\n

\n\t\u0110\u1ed1i v\u1edbi m\u1ed9t s\u1ed1 ng\u01b0\u1eddi trong ch\u00fang ta, ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi kh\u00e1c c\u00f3 th\u1ec3 uy hi\u1ebfp \u0111\u1ebfn quan \u0111i\u1ec3m v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a b\u1ea3n th\u00e2n. Thi\u00ean ki\u1ebfn l\u00e0m ch\u00fang ta lo\u1ea1i b\u1ecf c\u00e1c quan \u0111i\u1ec3m tr\u00e1i ng\u01b0\u1ee3c. V\u00ec v\u1eady, khi ch\u00fang ta bu\u1ed9c ph\u1ea3i gi\u1ea3i quy\u1ebft b\u1ea5t \u0111\u1ed3ng, ch\u00fang ta th\u01b0\u1eddng ch\u1ed1ng l\u1ea1i m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean. Ch\u00fang ta c\u00f3 th\u1ec3 tr\u1edf n\u00ean ch\u1ed1ng \u0111\u1ed1i qu\u00e1 m\u1ee9c, ho\u1eb7c thu m\u00ecnh l\u1ea1i, lo\u1ea1i b\u1ecf th\u00f4ng tin c\u00f3 th\u1ec3 r\u1ea5t quan tr\u1ecdng.<\/p>\n

\n\tDo \u0111\u00f3, h\u00e3y ki\u1ec3m so\u00e1t c\u00e1i t\u00f4i v\u00e0 t\u1ec9nh t\u00e1o l\u1eafng nghe. M\u1ed9t v\u00e0i ng\u01b0\u1eddi s\u1ee3 r\u1eb1ng l\u1eafng nghe s\u1ebd x\u00e1c nh\u1eadn quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. Nh\u01b0ng kh\u00f4ng, l\u1eafng nghe s\u1ebd gi\u00fap ngh\u0129 tho\u00e1ng h\u01a1n. \u0110\u1eebng bao gi\u1edd x\u1ea5u h\u1ed5, tr\u1edf n\u00ean th\u1edd \u01a1, hay qu\u00e1 c\u1ed1 ch\u1ea5p. Th\u00f4ng qua vi\u1ec7c l\u1eafng nghe, b\u1ea1n s\u1ebd t\u1ea1o n\u00ean tin c\u1eady v\u00e0 an to\u00e0n c\u1ea7n thi\u1ebft \u0111\u1ec3 xem x\u00e9t c\u00e1c quan \u0111i\u1ec3m kh\u00e1c nhau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

\n\tCh\u00fang ta c\u0169ng c\u1ea7n h\u1ecdc c\u00e1ch ti\u1ebft ch\u1ebf gi\u1ecdng n\u00f3i, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng c\u00f3 th\u1ec3 g\u00e2y tranh c\u00e3i. H\u00e3y l\u01b0u \u00fd, vi\u1ec7c n\u00f3i ra s\u1ef1 th\u1eadt “theo b\u1ea1n ngh\u0129” kh\u00e1c xa v\u1edbi s\u1ef1 th\u1eadt m\u00e0 t\u1ea5t c\u1ea3 \u0111\u1ed3ng thu\u1eadn.<\/p>\n

\n\tC\u00f3 l\u1ebd kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o dung h\u00f2a ho\u00e0n to\u00e0n c\u00e1c quan \u0111i\u1ec3m tr\u00e1i ng\u01b0\u1ee3c. V\u00e0 c\u0169ng c\u00f3 nh\u1eefng ng\u01b0\u1eddi lu\u00f4n nh\u1ea5t \u0111\u1ecbnh s\u1ebd b\u00e1c b\u1ecf quan \u0111i\u1ec3m c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch v\u00f4 l\u00fd. Tuy nhi\u00ean, n\u1ebfu c\u00f3 th\u1ec3 b\u00ecnh t\u0129nh v\u00e0 xem x\u00e9t nguy\u00ean nh\u00e2n d\u1eabn \u0111\u1ebfn s\u1ef1 b\u1ea3o th\u1ee7, ch\u00fang ta c\u00f3 th\u1ec3 lo\u1ea1i b\u1ecf \u0111\u01b0\u1ee3c t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c v\u00e0 t\u00ecm ra \u0111i\u1ec3m chung trong b\u1ea5t \u0111\u1ed3ng.<\/p>\n

\n\tPhi\u00ean An<\/strong> (theo Harvard Business Review<\/em>)<\/p>\n<\/p><\/div>\n

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[ad_1] V\u1eabn c\u00f3 c\u00e1ch \u0111\u1ec3 h\u1ee3p t\u00e1c trong c\u00f4ng vi\u1ec7c v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea3o th\u1ee7 theo ki\u1ec3u lu\u00f4n cho b\u1ea3n th\u00e2n h\u1ecd l\u00e0 \u0111\u00fang. M\u1ed9t c\u00e2u chuy\u1ec7n c\u00f3 th\u1eadt \u0111\u01b0\u1ee3c chuy\u00ean gia chia s\u1ebb tr\u00ean Harvard Business Review nh\u01b0 sau. 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