Vi\u1ec7c t\u1eeb ch\u1ed1i kh\u00f3 tr\u00e1nh kh\u1ecfi l\u00e0m ng\u01b0\u1eddi kh\u00e1c th\u1ea5t v\u1ecdng nh\u01b0ng v\u1eabn c\u00f3 c\u00e1ch \u0111\u1ec3 kh\u00f4ng qu\u00e1 ti\u00eau c\u1ef1c.
\nTheo Joseph Grenny, nh\u00e0 khoa h\u1ecdc x\u00e3 h\u1ed9i, t\u00e1c gi\u1ea3 4 \u0111\u1ea7u s\u00e1ch b\u00e1n ch\u1ea1y c\u1ee7a New York Times, ch\u00fang ta \u0111\u1ecbnh \u0111\u1ecbnh h\u00ecnh t\u00ednh c\u00e1ch v\u00e0 cu\u1ed9c s\u1ed1ng th\u00f4ng qua nh\u1eefng g\u00ec m\u00ecnh n\u00f3i “kh\u00f4ng”. V\u00ed d\u1ee5, t\u1eeb ch\u1ed1i c\u00e1c l\u1eddi m\u1eddi l\u00e0 c\u00e1ch th\u1ec3 hi\u1ec7n s\u1ef1 ki\u00ean tr\u00ec v\u1edbi nh\u1eefng \u0111i\u1ec1u b\u1ea1n coi l\u00e0 quan tr\u1ecdng nh\u1ea5t. T\u1eeb ch\u1ed1i nh\u1eefng y\u00eau c\u1ea7u g\u00e2y t\u1ed5n h\u1ea1i \u0111\u1ebfn c\u00e1c \u00fd ki\u1ebfn c\u1ee7a b\u1ea1n l\u00e0 c\u00e1ch b\u1ea3o v\u1ec7 quan \u0111i\u1ec3m.
\n“Th\u1ec3 hi\u1ec7n s\u1ef1 kh\u00f4ng \u0111\u1ed3ng t\u00ecnh v\u1edbi \u0111\u00e1m \u0111\u00f4ng qu\u00e1 kh\u00edch l\u00e0 t\u00f4n vinh s\u1ef1 li\u00eam ch\u00ednh c\u1ee7a c\u00e1 nh\u00e2n. Nh\u00e0 \u0111i\u00eau kh\u1eafc t\u1ea1o ra m\u1ed9t tuy\u1ec7t t\u00e1c t\u1eeb \u0111\u00e1 b\u1eb1ng c\u00e1ch lo\u1ea1i b\u1ecf nh\u1eefng m\u1ea3nh gh\u00e9p kh\u00f4ng ph\u00f9 h\u1ee3p. T\u01b0\u01a1ng t\u1ef1, nh\u1eefng g\u00ec c\u00f2n l\u1ea1i sau khi lo\u1ea1i b\u1ecf h\u1ebft nh\u1eefng \u0111i\u1ec1u b\u1ea1n t\u1eeb ch\u1ed1i s\u1ebd b\u1ed9c l\u1ed9 \u0111\u01b0\u1ee3c con ng\u01b0\u1eddi th\u1eadt c\u1ee7a b\u1ea1n”, v\u1ecb chuy\u00ean gia n\u00f3i.
\nV\u1ea5n \u0111\u1ec1 \u1edf ch\u1ed7, nhi\u1ec1u ng\u01b0\u1eddi c\u1ea3m th\u1ea5y s\u1ee3 h\u00e3i khi t\u1eeb ch\u1ed1i. Ta kh\u00f3 n\u00f3i kh\u00f4ng v\u00ec lu\u00f4n coi \u0111\u1ed3ng \u00fd l\u00e0 y\u00eau m\u1ebfn v\u00e0 c\u1ef1 tuy\u1ec7t l\u00e0 gh\u00e9t b\u1ecf. Nh\u1eefng ng\u01b0\u1eddi t\u1eeb ch\u1ed1i l\u1eddi m\u1eddi, kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u00fd t\u01b0\u1edfng, ho\u1eb7c ph\u1ea3n \u0111\u1ed1i k\u1ebf ho\u1ea1ch c\u1ee7a ch\u00fang ta gi\u1ed1ng nh\u01b0 nh\u1eefng m\u1ed1i \u0111e d\u1ecda. V\u00ec th\u1ebf, ch\u00fang ta hi\u1ec3n nhi\u00ean m\u1eb7c \u0111\u1ecbnh nh\u1eefng ng\u01b0\u1eddi kh\u00e1c c\u0169ng c\u1ea3m th\u1ea5y nh\u01b0 v\u1eady khi ch\u00fang ta t\u1eeb ch\u1ed1i h\u1ecd.\u00a0<\/p>\n
M\u1ed9t s\u1ed1 ng\u01b0\u1eddi xem \u0111\u1ed3ng \u00fd l\u00e0 y\u00eau m\u1ebfn c\u00f2n c\u1ef1 tuy\u1ec7t l\u00e0 gh\u00e9t b\u1ecf n\u00ean ng\u1ea1i vi\u1ec7c n\u00f3i “kh\u00f4ng”.\u00a0\u1ea2nh:\u00a0PxHere<\/p>\n
\u0110\u1ec3 n\u00f3i l\u1eddi t\u1eeb ch\u1ed1i kh\u00f4ng g\u00e2y x\u00edch m\u00edch trong c\u00f4ng vi\u1ec7c, \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean l\u00e0 ph\u1ea3i l\u01b0u \u00fd 6 tr\u01b0\u1eddng h\u1ee3p m\u00e0 khi b\u1ea1n n\u00f3i “kh\u00f4ng” c\u00f3 th\u1ec3\u00a0l\u00e0m t\u0103ng r\u1ee7i ro b\u1ecb “gh\u00e9t b\u1ecf”.
\nB\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u1edbi
\nN\u1ebfu b\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u1edbi trong nh\u00f3m ho\u1eb7c ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u1ed3ng nghi\u1ec7p hi\u1ec3u r\u00f5, h\u1ecd c\u00f3 suy lu\u1eadn kh\u00f4ng t\u1ed1t v\u1ec1 t\u00ednh c\u00e1ch c\u1ee7a b\u1ea1n t\u1eeb vi\u1ec7c n\u00f3i “kh\u00f4ng”. V\u00ed d\u1ee5, h\u1ecd c\u00f3 th\u1ec3 cho r\u1eb1ng b\u1ea1n \u00edch k\u1ef7, b\u01b0\u1edbng b\u1ec9nh, ho\u1eb7c kh\u00e9p k\u00edn.
\nDanh ti\u1ebfng t\u1eebng b\u1ecb t\u1ed5n h\u1ea1i
\nT\u1eeb ch\u1ed1i c\u0169ng tr\u1edf n\u00ean nguy hi\u1ec3m h\u01a1n n\u1ebfu danh ti\u1ebfng trong qu\u00e1 kh\u1ee9 kh\u00f4ng ho\u00e0n h\u1ea3o. V\u00ed d\u1ee5, s\u1ebd r\u1ee7i ro h\u01a1n khi t\u1eeb ch\u1ed1i m\u1ed9t d\u1ef1 \u00e1n m\u1edbi n\u1ebfu b\u1ea1n t\u1eebng mang ti\u1ebfng l\u01b0\u1eddi bi\u1ebfng, \u00edch k\u1ef7 ho\u1eb7c c\u00f3 \u0111\u1ea7u \u00f3c thi\u1ec3n c\u1eadn.
\nQuan \u0111i\u1ec3m v\u1ec1 s\u1ef1 b\u1ea5t \u0111\u1ed3ng
\nC\u00e1c nh\u00f3m \u0111\u00f4i l\u00fac c\u00f3 th\u1ec3 \u0111\u00e1nh \u0111\u1ed3ng s\u1ef1 b\u1ea5t \u0111\u1ed3ng v\u1edbi s\u1ef1 kh\u00f4ng trung th\u00e0nh. Vi\u1ec7c \u0111\u1ed3ng thu\u1eadn \u0111\u01b0\u1ee3c xem nh\u01b0 b\u00e0i ki\u1ec3m ch\u1ee9ng cho vi\u1ec7c \u0111\u1ea3m b\u1ea3o l\u1ee3i \u00edch c\u1ee7a nh\u00f3m. T\u1eeb ch\u1ed1i s\u1ebd g\u00e2y nguy c\u01a1 h\u01a1n v\u00ec b\u1ea1n c\u00f3 th\u1ec3 b\u1ecb ph\u00e1n x\u00e9t n\u1ed9i b\u1ed9.
\nL\u00e3nh \u0111\u1ea1o hay nghi ng\u1edd\u00a0
\nTh\u1eadt kh\u00f3 t\u1eeb ch\u1ed1i v\u1ecb l\u00e3nh \u0111\u1ea1o c\u00f3 t\u00e2m l\u00fd suy di\u1ec5n s\u1ef1 b\u1ea5t \u0111\u1ed3ng v\u1edbi \u00fd t\u01b0\u1edfng c\u1ee7a h\u1ecd l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee7a s\u1ef1 thi\u1ebfu t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi quy\u1ec1n h\u00e0nh c\u1ee7a h\u1ecd. Ngo\u00e0i ra, n\u1ebfu l\u00e0 v\u1ecb l\u00e3nh \u0111\u1ea1o hay nghi ng\u1edd, h\u1ecd c\u00f3 th\u1ec3 t\u1ef1 nh\u1eadn \u0111\u1ecbnh nh\u1eefng gi\u1edbi h\u1ea1n c\u1ee7a b\u1ea1n v\u00e0 k\u1ebft lu\u1eadn b\u1ea1n \u0111ang \u0111\u1ed3ng \u00fd hay kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi quan \u0111i\u1ec3m c\u1ee7a h\u1ecd.
\n\u00dd t\u01b0\u1edfng \u0111\u01a1n \u0111\u1ed9c\u00a0
\nTh\u1eadt kh\u00f3 n\u00f3i kh\u00f4ng khi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c \u0111ang h\u0103ng say \u0111\u1ed3ng thu\u1eadn. B\u1edfi v\u00ec, nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng t\u00e1n th\u00e0nh th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem nh\u01b0 k\u1ebb ph\u00e1 ho\u1ea1i. S\u1ef1 b\u1ea5t \u0111\u1ed3ng, d\u00f9 c\u00f3 th\u1ec3 h\u1eefu \u00edch, nh\u01b0ng l\u1ea1i g\u00e2y kh\u00f3 ch\u1ecbu h\u01a1n l\u00e0 vui m\u1eebng.
\nKhi kh\u00f3 ra quy\u1ebft \u0111\u1ecbnh
\nN\u00f3i kh\u00f4ng tr\u1edf n\u00ean kh\u00f3 kh\u0103n h\u01a1n n\u1ebfu nh\u00f3m \u0111ang ki\u1ec7t s\u1ee9c b\u1edfi qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh. M\u1ecdi ng\u01b0\u1eddi \u0111\u00e3 r\u1ea5t n\u1ed7 l\u1ef1c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 hi\u1ec7n t\u1ea1i, nh\u01b0ng b\u1ea1n th\u00ec y\u00eau c\u1ea7u h\u1ecd xem x\u00e9t l\u1ea1i v\u1ea5n \u0111\u1ec1. Trong t\u00e2m tr\u00ed h\u1ecd, \u0111i\u1ec1u n\u00e0y gi\u1ed1ng ph\u00ed ph\u1ea1m c\u00f4ng s\u1ee9c.<\/p>\n
Vi\u1ec7c t\u1eeb ch\u1ed1i kh\u00f3 tr\u00e1nh kh\u1ecfi l\u00e0m ng\u01b0\u1eddi kh\u00e1c th\u1ea5t v\u1ecdng nh\u01b0ng c\u00f3 c\u00e1ch \u0111\u1ec3 kh\u00f4ng qu\u00e1\u00a0ti\u00eau c\u1ef1c. \u1ea2nh: PxHere<\/p>\n
Do v\u1eady, hi\u1ec3u r\u00f5 m\u1ea5u ch\u1ed1t v\u1ea5n \u0111\u1ec1 l\u00e0 ch\u00eca kh\u00f3a gi\u1ea3m thi\u1ec3u nguy c\u01a1 x\u00edch m\u00edch khi n\u00f3i “kh\u00f4ng”. C\u00f3 th\u1ec3 kh\u00f4ng tr\u00e1nh \u0111\u01b0\u1ee3c vi\u1ec7c ng\u01b0\u1eddi kh\u00e1c th\u1ea5t v\u1ecdng v\u00ec c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a b\u1ea1n. Tuy nhi\u00ean, b\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o\u00a0s\u1ef1 th\u1ea5t v\u1ecdng kh\u00f4ng bi\u1ebfn th\u00e0nh s\u1ef1 x\u00fac ph\u1ea1m. Sau \u0111\u00e2y l\u00e0 v\u00e0i m\u1eb9o \u0111\u1ec3 t\u1ef1 ph\u00f2ng ch\u1ed1ng l\u1ea1i c\u00e1c bi\u1ec3u hi\u1ec7n ti\u00eau c\u1ef1c th\u00e1i qu\u00e1 khi b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd: Vi\u1ec7c t\u1eeb ch\u1ed1i kh\u00f3 tr\u00e1nh kh\u1ecfi l\u00e0m ng\u01b0\u1eddi kh\u00e1c th\u1ea5t v\u1ecdng nh\u01b0ng v\u1eabn c\u00f3 c\u00e1ch \u0111\u1ec3 kh\u00f4ng qu\u00e1 ti\u00eau c\u1ef1c. Theo Joseph Grenny, nh\u00e0 khoa h\u1ecdc x\u00e3 h\u1ed9i, t\u00e1c gi\u1ea3 4 \u0111\u1ea7u s\u00e1ch b\u00e1n ch\u1ea1y c\u1ee7a New York Times, ch\u00fang ta \u0111\u1ecbnh \u0111\u1ecbnh h\u00ecnh t\u00ednh c\u00e1ch v\u00e0 cu\u1ed9c s\u1ed1ng th\u00f4ng qua nh\u1eefng g\u00ec m\u00ecnh n\u00f3i […]<\/p>\n","protected":false},"author":2,"featured_media":6076,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ban-tin-kinh-doanh"],"yoast_head":"\n
\n\u0110\u01b0a d\u1eabn ch\u1ee9ng
\n\u0110\u1eebng \u0111\u01a1n gi\u1ea3n ch\u1ec9 n\u00f3i “kh\u00f4ng” m\u00e0 h\u00e3y n\u00eau lu\u1eadn \u0111i\u1ec3m, d\u1eabn ch\u1ee9ng. Chia s\u1ebb l\u00fd do d\u1eabn \u0111\u1ebfn k\u1ebft lu\u1eadn c\u1ee7a b\u1ea1n, nh\u1ea5t l\u00e0 b\u1eb1ng nh\u1eefng th\u00f4ng tin v\u00e0 ki\u1ebfn th\u1ee9c b\u1ea1n c\u00f3.\u00a0N\u1ebfu kh\u00f4ng, nh\u1eefng ng\u01b0\u1eddi kh\u00e1c s\u1ebd ch\u1ec9 th\u1ea5y hoang mang v\u00e0 c\u00f3 th\u00e0nh ki\u1ebfn. N\u00f3i chung, \u0111\u1eebng \u0111\u1ec3 l\u1ea1i b\u00ed \u1ea9n cho ng\u01b0\u1eddi kh\u00e1c suy \u0111o\u00e1n.\u00a0
\nTh\u1eeba nh\u1eadn \u00fd ki\u1ebfn c\u1ee7a nhau
\nH\u00e3y \u0111\u1ec3 ng\u01b0\u1eddi kh\u00e1c bi\u1ebft b\u1ea1n c\u0169ng \u0111\u1ed3ng c\u1ea3m v\u1edbi c\u00e1c \u00fd ki\u1ebfn c\u1ee7a h\u1ecd. C\u00e1c quy\u1ebft \u0111\u1ecbnh hi\u1ebfm khi \u0111\u01a1n gi\u1ea3n nh\u01b0 \u0111en ho\u1eb7c tr\u1eafng, \u0111\u00fang ho\u1eb7c sai. Ch\u00fang th\u01b0\u1eddng li\u00ean quan, b\u1ed5 sung nhau. Do \u0111\u00f3, h\u00e3y coi tr\u1ecdng nh\u1eefng \u00fd ki\u1ebfn x\u1ee9ng \u0111\u00e1ng kh\u00e1c.
\nT\u1ef1 tin trong ch\u1eebng m\u1ef1c
\nGi\u1eef l\u1eadp tr\u01b0\u1eddng r\u1ea5t quan tr\u1ecdng, nh\u01b0ng kh\u00f4ng n\u00ean th\u00e1i qu\u00e1. B\u1ea1n g\u00e2y ph\u1ea3n c\u1ea3m h\u01a1n l\u00e0 thuy\u1ebft ph\u1ee5c n\u1ebfu kh\u1eb3ng \u0111\u1ecbnh tuy\u1ec7t \u0111\u1ed1i ki\u1ec3u “K\u1ebft lu\u1eadn h\u1ee3p l\u00fd duy nh\u1ea5t ch\u00fang ta c\u00f3 th\u1ec3 r\u00fat ra l\u00e0…” ho\u1eb7c “C\u00e2u tr\u1ea3 l\u1eddi \u0111\u00fang l\u00e0 …”. Thay v\u00e0o \u0111\u00f3, c\u00f3 th\u1ec3 m\u1edf \u0111\u1ea7u b\u1eb1ng “T\u00f4i v\u1eeba c\u00f3 k\u1ebft lu\u1eadn…” v\u00e0 “T\u00f4i tin r\u1eb1ng …” cho th\u1ea5y s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa quy\u1ebft t\u00e2m v\u00e0 khi\u00eam t\u1ed1n nh\u1eb1m tr\u00e1nh g\u00e2y ra xung \u0111\u1ed9t.
\nXin ph\u00e9p t\u1eeb ch\u1ed1i
\nKhi n\u00f3i “kh\u00f4ng” v\u1edbi ng\u01b0\u1eddi c\u00f3 ch\u1ee9c v\u1ee5 cao h\u01a1n, \u0111\u1eb7c bi\u1ec7t l\u00e0 ng\u01b0\u1eddi c\u00f3 th\u1ec3 hi\u1ec3u nh\u1ea7m s\u1ef1 t\u1eeb ch\u1ed1i th\u00e0nh s\u1ef1 thi\u1ebfu t\u00f4n tr\u1ecdng, vi\u1ec7c xin ph\u00e9p t\u1eeb ch\u1ed1i c\u00f3 th\u1ec3 s\u1ebd h\u1eefu \u00edch. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y b\u1ea1n t\u00f4n tr\u1ecdng quy\u1ec1n l\u1ef1c c\u1ee7a h\u1ecd trong khi v\u1eabn duy tr\u00ec t\u00ednh ngay th\u1eb3ng.
\nV\u00ed d\u1ee5, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i, “S\u1ebfp, anh\/ch\u1ecb y\u00eau c\u1ea7u t\u00f4i \u0111\u1ea3m nh\u1eadn d\u1ef1 \u00e1n m\u1edbi. T\u00f4i ngh\u0129 vi\u1ec7c \u0111\u1ec3 t\u00f4i \u0111\u1ea3m nh\u1eadn kh\u00f4ng ph\u1ea3i l\u00e0 \u00fd hay v\u00e0 t\u00f4i mu\u1ed1n tr\u00ecnh b\u00e0y l\u00fd do. Tuy nhi\u00ean, n\u1ebfu anh\/ch\u1ecb kh\u00f4ng mu\u1ed1n nghe, t\u00f4i s\u1ebd \u0111\u1ea3m nh\u1eadn v\u00e0 c\u1ed1 g\u1eafng h\u1ebft s\u1ee9c l\u00e0m. Anh\/ch\u1ecb c\u00f3 th\u1ec3 nghe t\u00f4i tr\u00ecnh b\u00e0y kh\u00f4ng?” Trong h\u1ea7u h\u1ebft c\u00e1c tr\u01b0\u1eddng h\u1ee3p, v\u1ecb s\u1ebfp n\u00e0y s\u1ebd b\u1eaft bu\u1ed9c ph\u1ea3i nghe b\u1ea1n n\u00f3i. N\u1ebfu s\u1ebfp t\u1eeb ch\u1ed1i nghe, b\u1ea1n n\u00ean suy ngh\u0129 li\u1ec7u \u0111\u00e2y c\u00f3 ph\u1ea3i l\u00e0 m\u00f4i tr\u01b0\u1eddng b\u1ea1n mu\u1ed1n g\u1eafn k\u1ebft l\u00e2u d\u00e0i hay kh\u00f4ng.
\nPhi\u00ean An (theo Harvard Business Review)
\n
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\nSource link <\/a>
\n<\/p>\n","protected":false},"excerpt":{"rendered":"